Responsible Gambling

At Rainbet, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always remain a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Our Commitment to Responsible Gambling

Rainbet takes responsible gambling seriously. We actively promote safe gaming practices and comply with all applicable regulations governing online gambling in Australia. Our team continuously monitors player activity to identify signs of problem gambling and intervene where necessary. We are dedicated to ensuring that our platform is never used by minors and that vulnerable individuals are protected at all times.

Are You Gambling Responsibly?

Gambling is a fun and exciting activity for millions of Australians, but it can become a problem for some people. Ask yourself the following questions honestly:

• Do you spend more money on gambling than you can afford to lose?
• Do you gamble to escape stress, anxiety, or personal problems?
• Have you ever lied to family or friends about how much you gamble?
• Do you chase losses by continuing to gamble after losing money?
• Has gambling affected your work, relationships, or finances?
• Do you feel restless or irritable when you try to stop gambling?
• Have you borrowed money or sold possessions to fund gambling?

If you answered yes to one or more of these questions, you may be experiencing problem gambling. We strongly encourage you to use the tools available on our platform and to seek professional support.

Responsible Gambling Tools

Rainbet provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it comes into force.

Loss Limits

Loss limits allow you to cap the amount you can lose over a specified period. This helps you stay within your budget and prevents chasing losses.

Wager Limits

You can set limits on the total amount you wager within a given timeframe, giving you greater control over your overall gambling spend.

Session Time Limits

Set a maximum duration for your gaming sessions. Once your session limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable reality check notifications to receive regular reminders of how long you have been playing and how much you have spent. These pop-up alerts help you stay aware of your gambling activity in real time.

Cool-Off Period

If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, 1 week, or 1 month. During this time, you will not be able to access your account for gambling purposes.

Self-Exclusion

If you believe your gambling has become a serious problem, you can request a self-exclusion from Rainbet. Self-exclusion options are available for periods of 6 months, 1 year, 2 years, 5 years, or permanently. During a self-exclusion period, your account will be suspended, and you will not receive any promotional communications from us. To request self-exclusion, please contact our support team at [email protected].

Please note that self-exclusion is a serious measure. If you choose a permanent self-exclusion, your account will be closed indefinitely and cannot be reopened.

Account Closure

You may close your Rainbet account at any time. If you close your account due to problem gambling concerns, we will treat this as a self-exclusion and apply the appropriate protections.

National Self-Exclusion — BetStop

Australia operates a national self-exclusion register called BetStop, administered by the Australian Communications and Media Authority (ACMA). BetStop allows you to exclude yourself from all licensed Australian online wagering services simultaneously.

You can register with BetStop at any time, free of charge, for a minimum period of 3 months up to a lifetime exclusion. Once registered, all licensed Australian wagering operators — including Rainbet — are legally required to prevent you from opening or using an account.

To register with BetStop, visit: www.betstop.gov.au or call 1800 238 786 (free call, available 24/7).

Protection of Minors

Rainbet strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process. If we have reason to believe that a player is under 18, we will immediately suspend their account pending verification and return any funds deposited.

If you share a device with minors, we strongly recommend using parental control software to prevent access to gambling websites. The following tools can help:

• Net Nanny
• CYBERsitter
• GamBlock

Support Organisations in Australia

If you or someone you know is struggling with problem gambling, free and confidential support is available. We encourage all affected individuals to reach out to one of the following organisations:

Gambling Help Online

Gambling Help Online provides free, confidential support 24 hours a day, 7 days a week for people affected by gambling problems across Australia.

• Website: www.gamblinghelponline.org.au
• Phone: 1800 858 858 (free call, 24/7)
• Online chat available on their website

Lifeline Australia

Lifeline provides crisis support and suicide prevention services. If gambling is affecting your mental health, Lifeline counsellors are available around the clock.

• Website: www.lifeline.org.au
• Phone: 13 11 14 (24/7)

Beyond Blue

Beyond Blue offers support for anxiety, depression, and other mental health issues that may be connected to problem gambling.

• Website: www.beyondblue.org.au
• Phone: 1300 22 4636 (24/7)

MensLine Australia

MensLine provides telephone and online support for men dealing with emotional health and relationship issues, including those related to gambling.

• Website: www.mensline.org.au
• Phone: 1300 78 99 78 (24/7)

Gamblers Anonymous Australia

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem.

• Website: www.gamblersanonymous.org.au

Financial Counselling Australia

If gambling has caused financial difficulties, free financial counselling is available through the National Debt Helpline.

• Website: www.ndh.org.au
• Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30pm)

Tips for Gambling Safely

• Set a budget before you start and stick to it — only gamble with money you can afford to lose.
• Treat gambling as entertainment, not as a source of income.
• Never chase your losses.
• Take regular breaks and set time limits for your sessions.
• Do not gamble when you are stressed, upset, or under the influence of alcohol or drugs.
• Balance gambling with other